What’s New
Presentation
Customer Journey Management
System description
Distributed Operations
Deployment Scenarios
Supported Environments
Installation
Introduction
Prerequisites
Installation Note - Mobile Connect
Installation Note - CentOS
Orchestra Business Intelligence
Deploying Business Intelligence on a Separate Server
Orchestra Central
Orchestra Queue Agent
Gateway 1745
Installation Wizard and Properties File
Installing and configuring Qmatic Branch Hubs and Qmatic Hub
Redeploying Applications
Upgrade
Upgrade Note - Blocking Websocket Port
Upgrade Note - Mobile Connect
Upgrade Note - Language Files
Upgrading to a Hotfix or adding/removing applications
Upgrade Methodology
Orchestra Business Intelligence
Orchestra Business Intelligence on a Separate Server
Orchestra Central
Distributed Queue Agent (both Linux and Windows)
Unit Types
Widgets
Upgrade Wizard and Properties File
System Administration
Unit Types
Licensing
Import and Export
Widget Administration
Remote Update Overview
Queue Agents
Parameters
Mark Types
HW Monitoring
Introduction
Device Controller (GW1745) - Connect/Disconnect
Queue Agent - Connect/Disconnect
Printer - Stat Messages
Stat Aggregation
Introduction
Stat PDI Jobs/Transformations - Example Configuration
Hardware Monitoring - Data Integration
Localisation
The System GUI and Mobile Connect Application language
Translation of Calendar modules
Translation of Orchestra Business Intelligence
Network Connectivity
Orchestra Bandwidth Requirements
Connect Counter - Connectivity and Network Loss
Connect Concierge - Connectivity and Network Loss
HTTPS setup
Introduction
Preparation
Configuring HTTPS for JBoss
Configuring HTTPS for Wildfly
Setting up SSL in a Distributed Queue Agent
Bandwidth Requirements
SSO setup
Client Area
Server Area
HA setup
Deployment Architecture
Load Balancer
Shared Storage
RDBMS
Deployment Procedure
HA Proxy Example
Appendix A - Tuning Database Parameters
Tuning of Oracle Parameters
Tuning of PostgreSQL Parameters
Appendix B - Logging
Enabling Customer Journey Management Logging
Enabling Publish Logging
What’s New
Enabling Publish Logging