Table of Contents
Table of Contents
What’s New
Orchestra Business Intelligence User Console Basics
Navigating the Orchestra Business Intelligence User Console
Creating a New Solution Folder
Deleting a Solution Folder
Report Comparison
Business Intelligence Calculations
Report categories
General sections
Appointments
Appointments Arrival
Delivered Services
HW Agent Current Status
HW Agent History
HW Device Controller Current Status
HW Device Controller History
HW Device Current Status
HW Device History
Marks
Service Point Performance
Staff Performance
Transactions
Visits
Using Business Intelligence Interactive Reporting
Using Business Intelligence Canned Reports
Report Parameters
Report Parameters
Appointment reports
Customer feedback reports
Marks reports
Overview reports
Queue and Waiting Time reports
Service reports
Service Point and Staff reports
Ticket reports
Transaction Time reports
Waiting Time reports
Customer reports
Adding new Canned Reports
Mail Server Configuration
Email Scheduling
Using Business Intelligence Analysis
Creating a New Analysis Report
Adding Filters to an Analysis Report
Adding a Measure Filter
Solving Filter Problems
Adding Query Parameters to Analysis Reports
Exporting the Analysis Report
Filtering by Member Properties
Configuring Drill-Down Links
Disabling Auto Refresh Mode
Creating Hyperlinks to Business Intelligence Solution Repository Content
Creating Hyperlinks to a URL
Simple Conditional Formatting of Measures
Analysis Visualizations
Setting Chart Options
Displaying Multi-Charts in Analysis
Geography Map Visualizations in Analysis
Scatter Chart Visualizations in Analysis
Heat Grid Visualizations in Analysis
Using Calculated Measures in Analyzer Reports
Creating a Calculated Measure in a Report
Editing a Calculated Measure in the Report
Using Business Intelligence Dashboard Designer
Creating a New Dashboard
Working with the Chart Designer
Adding Data to a Chart
Working with Pie Charts
Working with Dial Charts
Correcting Scaling Issues
Rotating Chart Axis Labels
Editing a Chart
Adding a Data Table to a Dashboard
Updating the Data Table Display
Adding a Report Designer Report to a Dashboard
Adding an Action Sequence to a Dashboard
Adding an Analysis Report to a Dashboard
Adding a Web Site to a Dashboard
Implementing Filters
Creating a Static List of Options
Creating an SQL List
Creating a Metadata List
Creating a Cascading Filter
Editing Filters
Linking Dashboard Filters to Analysis Parameters
Dashboard Parameters
Creating Chart or Data Table Parameters with the Query Editor
Dynamic Dashboard Titles
Using Content Linking to Create Interactive Dashboards
Content Linking and Query Parameters
Saving Your Dashboard
Editing Your Dashboard
Adding Content to a Dashboard Using Drag-and-Drop
Adjusting Whitespace in Dashboard Panels
Setting the Refresh Interval
Table of Contents
Setting the Refresh Interval